ATTENTION PLEASE READ

⚠️

ATTENTION PLEASE READ ⚠️

How To Access Your Purchase!

Thanks for your purchase, and we can’t wait to see you at a show!

To make sure that happens, we want to tell you how to access your tickets.

Check your inbox

You should have an email in your inbox from Vinyl Record Show with the subject line that starts with “Vinyl Record Show: Order Confirmed“.

Your order confirmation email IS YOUR TICKET. (Please read that again)

Please save the email and show it to us on your phone at the ticket desk; you'll be checked in.

You can also print the email and bring it.

Please note that your order status will remain “Pending” until after the show.

What if you can’t find the email?

Try these two things:

Check your spam folder

Sometimes the order confirmation email hides there. Move it into your primary inbox.

If you used Apple Pay

The email is usually sent to the Apple email account associated with your Apple Pay account. This email address may be different from your primary account, so we recommend checking both to confirm.

Email us for support

If all else fails, please email hello+tickets@vinylrecordshow.com or ask at the ticket desk, and they will look you up in the system.

If you purchased a tote bag

Just like your tickets, your tote bag is picked up at the ticket desk.

If you purchased your bag with your tickets, it will be in the same order confirmation email.

If you order the tote bag separately, it will have its own confirmation email you will need to bring to the ticket desk.

Please note that your order status will remain “Pending” until after the show.

For any other questions please read our common questions below or email us at hello@vinylrecordshow.com

 Common Questions